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Past Incidents

30th May 2023

Security Group Feature Launch on MyAccount Cloud Platform

We are pleased to announce that the Security Groups feature will be available on the MyAccount cloud platform from 05-06-2023.

Security groups will provide security to cloud node resources. They will help to control inbound and outbound traffic and allow users to specify who can access resources.

The Security Groups will contain a set of rules that indicate the source IP addresses, port numbers, and protocols to be allowed in order to access a resource. They can control access to and from MyAccount cloud nodes, restrict traffic from certain IP addresses, and even limit access to certain applications or services within the MyAccount cloud. Security Groups are a crucial tool for protecting the security of your MyAccount cloud setups and resources.

You can check our documentation for the usage and management of Security Groups at https://docs.e2enetworks.com/networking/security_groups.html

As of now OS based firewall utility services like iptables, ufw, firewall in linux, and Windows Firewall in Windows nodes are used by the users to control inbound and outbound traffic.

However, with the Security Groups feature in place, the tedious process of configuring and managing these OS-based firewall services will no longer be needed.

You can secure your nodes along with services and applications running on them more easily and effectively with the Security Groups.

The OS-based firewall utility services might already be running on all your existing nodes and their rules might conflict with the Security Group rules which may cause an adverse effect. We recommend stopping such firewall utility services on your nodes and using only Security Groups to avoid any undesirable effects.

However, the default Security Group attached to all your nodes is configured with rules to allow all inbound and outbound traffic for all protocols like TCP, UDP, ICMP etc, you can modify the rules or detach the default Security Group and attach a new one created with a custom set of rules as per your requirements at any point of time.

Note: Our monitoring service uses TCP port 10050 and CDP Backups services use TCP port 1167. Please make sure that Inbound rules to allow these 2 ports are added in your custom-created Security Groups to ensure the uninterrupted working of monitoring and CDP Backups of your nodes.

If you have any queries regarding this, you may write an email to cloud-platform@e2enetworks.com and we will be happy to discuss and answer your queries.

29th May 2023

No incidents reported

28th May 2023

No incidents reported

27th May 2023

No incidents reported

26th May 2023

No incidents reported

25th May 2023

No incidents reported

24th May 2023

No incidents reported

23rd May 2023

No incidents reported

22nd May 2023

No incidents reported

21st May 2023

No incidents reported

20th May 2023

No incidents reported

19th May 2023

No incidents reported

18th May 2023

No incidents reported

17th May 2023

No incidents reported

16th May 2023

No incidents reported

15th May 2023

No incidents reported

14th May 2023

Network Reachability Issue

We are observing and also reported transient network reachability issue in our Delhi(NCR) and Mumbai region.

We have been observing this issue since 12.40 PM IST.

We are investigating it currently and will keep you posted on further findings.

  • Hi,

    We have observed transient network reachability issue in our Delhi(NCR) and Mumbai region.

    We have observed this issue between 12.37 PM 12.47 PM IST, but everything is stable now. If you still have issues please share us with the ping and traceroute report to cloud-platform@e2enetworks.com, we will assist you further.

  • 13th May 2023

    No incidents reported

    12th May 2023

    No incidents reported

    11th May 2023

    No incidents reported

    10th May 2023

    No incidents reported

    9th May 2023

    No incidents reported

    8th May 2023

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    7th May 2023

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    6th May 2023

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    5th May 2023

    No incidents reported

    4th May 2023

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    3rd May 2023

    No incidents reported

    2nd May 2023

    No incidents reported

    1st May 2023

    No incidents reported