Dear Customer,

This is to inform you about a scheduled network maintenance activity in our Chennai Region. The details of the activity are provided below for your reference.

Affected IP Ranges

• 151.185.32.0/23
• 151.185.34.0/23
• 151.185.40.0/22
• 151.185.44.0/22
• 151.185.58.0/22

Maintenance Details

• Maintenance Type - Planned Network Maintenance
• Start Date & Time - 16 October 2026, 10:00 PM IST
• End Date & Time - 17 October 2026, 02:00 AM IST
• Region - Chennai
• Expected Network Fluctuation - Up to 60 seconds
• Expected Service Downtime - None

Expected Impact

During the maintenance window, customers may experience brief network fluctuations lasting up to 60 seconds. No service downtime is expected.

We request customers to plan their activities accordingly and ensure their technical contacts are available during the maintenance window, should any assistance be required.

Support

For any questions or assistance, please contact us at cloud-platform@e2enetworks.com.

We appreciate your understanding and continued support.

Dear Customers,

We would like to inform you of a scheduled maintenance activity involving a backend software stack upgrade for E2E Networks Object Storage (EOS). This upgrade is planned for 24th August 2026 (Monday) between 8:00 PM and 9:00 PM IST, affecting services in our Delhi/NCR regions.

Details of the Activity

• Maintenance Date : 24th August 2026 (Monday)

• Maintenance Window: 8:00 PM – 9:00 PM IST

• Region: Delhi/NCR

• Expected Downtime: 0 minutes (all bucket operations will remain unaffected; however, a few users may experience intermittent access issues during the window)

Purpose:

At E2E Networks, we are committed to maintaining a secure, high-performance infrastructure. This upgrade is part of our continuous improvement strategy to enhance the stability, performance, and feature set of our Object Storage platform.

Impact During the Maintenance Window:

EOS operations from the MyAccount portal will be unavailable. Direct access via SDKs and clients will remain functional; however, a small number of users may experience brief interruptions when accessing buckets.

Recommendation:

We recommend planning your activities to accommodate this scheduled window.

We regret any inconvenience this may cause and sincerely appreciate your understanding, trust, and continued support of E2E Networks. For any questions or concerns, please feel free to raise a support ticket through the MyAccount portal or email us at cloud-platform@e2enetworks.com. Our platform team is here to help.

Best regards,

E2E Networks Limited