All systems are operational

Stickied Incidents

9th June 2026

Dashboard Scheduled Maintenance for E2E Networks MyAccount Cloud Console & TIR Portal – 9 June 2026

Dear Customer,

We would like to inform you that a scheduled upgrade activity for the E2E Networks MyAccount Cloud Console and TIR Portal will take place on 9 June 2026 (Tuesday). The details of the maintenance activity are as follows:

Maintenance Date: 9 June 2026 (Tuesday)

Maintenance Window: 6:30 AM IST – 6:40 AM IST

Region: All Regions (Delhi-NCR & Chennai)

Expected Downtime: 10 Minutes

Affected Services:

  • MyAccount Cloud Console: https://myaccount.e2enetworks.com/
  • TIR Portal: https://tir.e2enetworks.com/

During the maintenance window, the MyAccount Cloud Console, TIR Portal, and their associated API operations will be temporarily unavailable. All existing customer nodes, workloads, applications, and running services will continue to operate normally without any disruption.

Purpose of Maintenance

At E2E Networks, we continuously follow industry best practices to keep our software and infrastructure updated with the latest enhancements and security patches. This upgrade activity is part of our ongoing efforts to improve platform performance, security, reliability, and operational efficiency. The maintenance will help us further optimize the management and delivery of our cloud services.

Impact

During the maintenance window:

  • Access to the MyAccount Cloud Console and TIR Portal will be unavailable.
  • API operations related to these portals will not be accessible.
  • Existing customer resources, including running virtual machines, appliances, applications, and services, will remain unaffected and continue to function normally.

Recommendation

We request that you plan your activities accordingly and avoid performing any portal-related operations during the maintenance window.

We regret any inconvenience this may cause and appreciate your understanding and continued support.

If you have any questions or require assistance, please contact us at cloud-platform@e2enetworks.com, and our Platform Team will be happy to assist you.

Regards,

E2E Networks Limited

Past Incidents

8th June 2026

No incidents reported

7th June 2026

No incidents reported

6th June 2026

No incidents reported

5th June 2026

Support Line Maintenance – Alternate Contact Number Available

Dear Valued Customer,

We would like to inform you that our primary support number (+91-11-4117-1818) may be temporarily unreachable due to ongoing maintenance activities.

During this period, our support team remains available and can be reached at the following alternate number:

Support (Temporary): +91 81484 86176

We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will notify you once the maintenance is complete and the primary support line is fully operational again.

If you require any assistance, please do not hesitate to contact us on the alternate support number.

Thank you for your continued support.

Best Regards,

Support Team

  • Dear Valued Customer,

    We are pleased to inform you that the maintenance activities on our primary support line have been successfully completed.

    You can now reach our Cloud Platform Support Team through our regular support number:

    Support: +91-11-4117-1818

    The temporary support number is no longer required for regular assistance.

    Thank you for your patience and understanding during the maintenance period. If you require any assistance, please do not hesitate to contact us.

    Best Regards,

    Support Team

    • 4th June 2026

    No incidents reported

    3rd June 2026

    No incidents reported

    2nd June 2026

    No incidents reported

    1st June 2026

    No incidents reported

    31st May 2026

    No incidents reported

    30th May 2026

    No incidents reported

    29th May 2026

    No incidents reported

    28th May 2026

    No incidents reported

    27th May 2026

    No incidents reported

    26th May 2026

    No incidents reported

    25th May 2026

    No incidents reported

    24th May 2026

    Network Status Network Outage Impacting Customer Nodes in 164.52.192.0/21

    Dear Customers,

    We are currently investigating a network issue impacting customer nodes within the IP range 164.52.192.0/21.

    Affected virtual machines and services in this network may be unreachable or experiencing connectivity issues. Initial investigation indicates that the issue is related to a core network component.

    Our engineering team is actively working to identify the root cause and restore services at the earliest possible time.

    Impact:

    • Customer VMs within the 164.52.192.0/21 network may be down or inaccessible.

    • Network connectivity to affected services may be intermittent or unavailable.

    We will continue to provide updates as more information becomes available.

    We sincerely apologize for the inconvenience caused and appreciate your patience while we work on resolving the issue.

    Regards,

    Cloud Platform Team

    E2E Networks

  • Dear Customers,

    The network issue impacting customer nodes within the 164.52.192.0/21 range has now been resolved.

    Services affected network are back online and operating normally. The issue was identified at the core network component level and corrective actions have been completed by our engineering team.

    We are continuing to monitor the network closely to ensure service stability.

    We sincerely apologize for the inconvenience caused and thank you for your patience and understanding during this time.

    Regards,

    Cloud Platform Team

    E2E Networks

    • 23rd May 2026

    No incidents reported

    22nd May 2026

    No incidents reported

    21st May 2026

    No incidents reported

    20th May 2026

    No incidents reported

    19th May 2026

    TIR Planned Maintenance Activity for TIR AI/ML Platform – 20th May 2026

    Dear Customer,

    We would like to inform you about a planned maintenance activity scheduled during the below maintenance window.

    Upgrade Date: 20th May 2026 (Thursday) Upgrade Window: 7:00 PM to 7:05 PM IST Region: Delhi/NCR

    Downtime: 0 (All existing workloads and services will continue to operate without disruption.)

    Purpose:

    At E2E Networks, we continuously follow best practices to keep our software and hardware stacks upgraded and patched in order to enhance performance and security. This maintenance activity is planned as part of the same initiative and will help improve and optimize the management and operations of the TIR AI/ML platform to serve our customers more efficiently.

    Impact:

    No downtime is expected for running workloads and services. However, you may observe intermittent issues while creating or managing resources during the maintenance window.

    Recommendation:

    Please consider the above maintenance window and plan your activities accordingly.

    We regret any inconvenience this may cause and appreciate your continued support.

    If you have any queries regarding this activity, please raise a support ticket through the support section of the MyAccount portal or email us at cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.

    Best regards, E2E Networks Ltd.

    18th May 2026

    No incidents reported

    17th May 2026

    No incidents reported

    16th May 2026

    No incidents reported

    15th May 2026

    No incidents reported

    14th May 2026

    TIR Planned Maintenance Activity for TIR AI/ML Platform – 14th May 2026

    Dear Customer,

    We would like to inform you about a planned maintenance activity scheduled during the below maintenance window.

    Upgrade Date: 14th May 2026 (Thursday) Upgrade Window: 7:00 PM to 7:05 PM IST Region: Delhi/NCR

    Downtime: 0 (All existing workloads and services will continue to operate without disruption.)

    Purpose:

    At E2E Networks, we continuously follow best practices to keep our software and hardware stacks upgraded and patched in order to enhance performance and security. This maintenance activity is planned as part of the same initiative and will help improve and optimize the management and operations of the TIR AI/ML platform to serve our customers more efficiently.

    Impact:

    No downtime is expected for running workloads and services. However, you may observe intermittent issues while creating or managing resources during the maintenance window.

    Recommendation:

    Please consider the above maintenance window and plan your activities accordingly.

    We regret any inconvenience this may cause and appreciate your continued support.

    If you have any queries regarding this activity, please raise a support ticket through the support section of the MyAccount portal or email us at cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.

    Best regards, E2E Networks Ltd.

    13th May 2026

    No incidents reported

    12th May 2026

    Nodes Minor Degradation on Few Compute Nodes

    We are currently experiencing minor degradation on a few compute nodes. Our engineering team is actively investigating the issue and working to restore normal operations at the earliest.

    If your nodes are impacted, please share the node details with us at cloud-platform@e2enetworks.com. Our team will prioritize and investigate your request promptly.

    Our next update will be shared by 5:30 PM IST on 12th May 2026.

  • Update: All nodes have now been successfully restored and are up and accessible. If you are still experiencing any issues, please reach out to our Cloud Platform team by emailing cloud-platform@e2enetworks.com with the relevant details, and we will assist you promptly.

  • Update: Our engineering team is actively working on resolving the issue. Most of the affected nodes have been restored and are now up and running. We are continuing our efforts to bring the remaining nodes back to full functionality at the earliest.

    • 11th May 2026

    No incidents reported

    10th May 2026

    No incidents reported