‹ Jan–Mar 2023 ›
March 2023
E2E Object Storage (EOS) Issue in EOS Buckets access

We observed an intermittent issue in accessing our EOS buckets.

The issue has been fixed now and the EOS buckets are accessible.

February 2023
Monitoring Portal reachability issue

Dear Customers,

You can safely ignore the alerts which received today around 12.40 pm IST, There was an issue with the connectivity between monitoring portal and the compute nodes due to which you would have received the alerts. It has been identified and fixed now.

Issue in management and monitoring of nodes in Mumbai region

We have observed an issue with management and monitoring of nodes in Mumbai region.

Note: The existing active nodes aren't affected and will be functional.

Impact: Creating, Deleting and other actions on node (poweroff, start, save image etc) from myaccount portal will not be functional. You would have received unreachable alerts from our monitoring system which can be safely ignored as of now.

We have noticed this issue since 7 PM IST (16-Feb-2023). We have identified the issue and we are working with relevant team to fix it.

  • The reported issues has been fixed. Now the users can manage the node without any issues, monitoring of their compute node also started working

    Please reach out to cloud-platform@e2enetworks.com if you have any issues managing the node and with monitoring.

    • January 2023
    Networking Network reachability issue on one of our Subnet

    We have observed network reachability issue from few ISPs to one of our subnet which is 101.53.152.0/21 in our Delhi(NCR) region. Our Team has identified the issue and changed the Network Backbone.

    The issues was reported at 4.48 PM & resolved at 5.05 PM

    Please reach out to cloud-platform@e2enetworks.com if you have any issues reaching to our network.

    Billing Issues while making the payment via myaccount

    We have observed that our payment vendor site (Razorpay - https://status.razorpay.com/) is down due to which you may experience issues in making payment. We are following up with our vendor for the same and will keep updated.

  • The issue from Razorpay end has been fixed and the payment service is active now.