Status: Services Largely Restored; Stability Monitoring in Progress

Summary: Remediation activities for the compute node availability issue in the Mumbai region have been largely completed. Most affected compute nodes are now back online, and customer workloads are operating normally.

Current Status:

• The majority of compute nodes have been successfully restored

• Existing workloads and running virtual machines are stable

Next Steps:

Our engineering team is actively monitoring the environment and completing final validation checks to ensure continued stability.

If you continue to experience any issues with specific compute nodes or workloads, please contact us at cloud-platform@e2enetworks.com , and our team will assist you on priority.

Thank you for your patience and cooperation.

Update: Our team is actively working to restore the affected nodes and is making steady progress. We appreciate your patience as we continue these efforts with high priority. The next update will be shared by 5:00 AM IST or earlier as progress is made.

Update: We have successfully brought up a few additional compute nodes, and our team continues to work on restoring the remaining affected nodes. Remediation efforts are ongoing, and we will share the next update by 11:00 PM IST today.

Update: Service has been partially restored, and some compute nodes are now back online. Our team is actively working to bring the remaining compute nodes up. We will share the next update by 6:00 PM IST today or sooner as progress is made.

Update: Our team is actively working on the issue, and remediation efforts are ongoing on a best-effort basis. We expect to provide the next update by 2:00 PM IST today and will continue to share updates as progress is made.

Update: Our team continues to work on the fix, and remediation efforts are ongoing. We will share the next update by 6:00 AM IST (17th Dec 2025).

Update: Remediation efforts are progressing as planned, and we expect the issue to be fully resolved by 11:30 PM IST today. We will continue to monitor the situation closely and share further updates as needed.