Some systems are experiencing issues

Past Incidents

17th December 2025

No incidents reported

16th December 2025

Nodes Partial Service Outage – Compute Nodes | Mumbai Region

A few compute nodes are currently unavailable, which may result in intermittent service disruption for affected customers.

Impact: Compute node availability

The issue has been identified, and remediation is in progress. Further updates will be shared once services are restored.

  • Status: Services Largely Restored; Stability Monitoring in Progress

    Summary: Remediation activities for the compute node availability issue in the Mumbai region have been largely completed. Most affected compute nodes are now back online, and customer workloads are operating normally.

    Current Status:

    • The majority of compute nodes have been successfully restored

    • Existing workloads and running virtual machines are stable

    Next Steps:

    Our engineering team is actively monitoring the environment and completing final validation checks to ensure continued stability.

    If you continue to experience any issues with specific compute nodes or workloads, please contact us at cloud-platform@e2enetworks.com , and our team will assist you on priority.

    Thank you for your patience and cooperation.

  • Update: Our team is actively working to restore the affected nodes and is making steady progress. We appreciate your patience as we continue these efforts with high priority. The next update will be shared by 5:00 AM IST or earlier as progress is made.

  • Update: We have successfully brought up a few additional compute nodes, and our team continues to work on restoring the remaining affected nodes. Remediation efforts are ongoing, and we will share the next update by 11:00 PM IST today.

  • Update: Service has been partially restored, and some compute nodes are now back online. Our team is actively working to bring the remaining compute nodes up. We will share the next update by 6:00 PM IST today or sooner as progress is made.

  • Update: Our team is actively working on the issue, and remediation efforts are ongoing on a best-effort basis. We expect to provide the next update by 2:00 PM IST today and will continue to share updates as progress is made.

  • Update: Our team continues to work on the fix, and remediation efforts are ongoing. We will share the next update by 6:00 AM IST (17th Dec 2025).

  • Update: Remediation efforts are progressing as planned, and we expect the issue to be fully resolved by 11:30 PM IST today. We will continue to monitor the situation closely and share further updates as needed.

  • 15th December 2025

    No incidents reported

    14th December 2025

    No incidents reported

    13th December 2025

    No incidents reported

    12th December 2025

    No incidents reported

    11th December 2025

    No incidents reported

    10th December 2025

    No incidents reported

    9th December 2025

    No incidents reported

    8th December 2025

    No incidents reported

    7th December 2025

    No incidents reported

    6th December 2025

    No incidents reported

    5th December 2025

    No incidents reported

    4th December 2025

    No incidents reported

    3rd December 2025

    No incidents reported

    2nd December 2025

    No incidents reported

    1st December 2025

    No incidents reported

    30th November 2025

    TIR TIR Network Stack Upgrade Activity [Delhi-NCR Region]

    Dear Customer,

    We would like to inform you that a planned backend networking upgrade has been scheduled for the TIR platform as per the details below:

    Maintenance Date: Sunday, 30th November 2025

    Maintenance Window: 08:00 PM – 09:00 PM

    Region: Delhi-NCR

    Downtime: None

    Purpose:

    As part of our ongoing platform improvement and security enhancement initiatives, we will be upgrading the underlying networking components that support the TIR platform. This upgrade will enable improved performance, enhanced stability, and better compatibility with upcoming platform features.

    Impact:

    All existing workloads running on the TIR platform will continue to operate normally.

    However, during the maintenance window, users may experience brief or momentary network latency as backend components are updated. No service downtime is expected.

    Recommendation:

    We request you to plan your activities keeping the above maintenance window in mind. No action is required from your side.

    For any queries, please reach out to us at cloud-platform@e2enetworks.com, and our team will be happy to assist you.

    We appreciate your understanding and continued support.

    Best regards,

    E2E Networks Ltd.

  • The scheduled TIR Network Stack Upgrade activity for the Delhi-NCR region has been successfully completed.

    All backend components have been updated and validated, and services are operating normally with no further impact expected.

    If you experience any issues or need assistance, please contact us at cloud-platform@e2enetworks.com.

  • The ongoing TIR Network Stack Upgrade (Delhi-NCR) is taking slightly longer than expected.

    The maintenance window is now extended until 10:00 PM IST to complete final validations.

    No downtime expected; brief latency possible.

    ** Questions ** → cloud-platform@e2enetworks.com

  • 29th November 2025

    No incidents reported

    28th November 2025

    Nodes Myaccount 3rd Generation offerings Backend Upgrade Activity [Delhi-NCR Region]

    Dear Customer,

    We would like to inform you that a rolling backend software upgrade for MyAccount 3rd Generation offerings has been scheduled as per the details below:

    Maintenance Window: Daily between 10:00 PM – 11:00 PM

    Date Range: Friday, 28th Nov 2025 to Sunday, 7th Dec 2025

    Region: Delhi-NCR

    Downtime: None


    Purpose

    At E2E Networks, we follow best practices to keep our platform updated, secure, and optimized. As part of this ongoing initiative, we will be performing backend software upgrades for:

    • MyAccount 3rd Generation Node Plans (e.g., C3, M3, SDC3, E1 Series)
    • DBaaS appliances
    • Volume (Block Storage)

    These upgrades will be carried out in a phased manner during the specified maintenance window.


    Impact

    • No downtime is expected.
    • All existing nodes, appliances, and volumes will continue to run normally.
    • During the daily maintenance window, users may experience brief I/O latency or momentary delays as background operations adjust.
    • All services will remain available throughout this activity.

    Recommendation

    No action is required from your side. However, we request you to plan your activities keeping the above maintenance window and date range in mind.

    For any queries, please reach out to us at cloud-platform@e2enetworks.com. Our platform team will be happy to assist you.


    We appreciate your understanding and continued support.

    Best regards,

    E2E Networks Ltd.

    27th November 2025

    No incidents reported

    26th November 2025

    No incidents reported

    25th November 2025

    No incidents reported

    24th November 2025

    No incidents reported

    23rd November 2025

    No incidents reported

    22nd November 2025

    No incidents reported

    21st November 2025

    No incidents reported

    20th November 2025

    No incidents reported

    19th November 2025

    No incidents reported

    18th November 2025

    No incidents reported