Past Incidents

We would like to inform you of a scheduled maintenance activity involving a backend software stack upgrade for E2E Networks Object Storage (EOS). This upgrade is planned for 25th July 2025 (Friday) between 9:00 PM and 10:00 PM IST, affecting services in our Delhi/NCR and Mumbai regions.

Details of the Activity

Maintenance Date: 25th July 2025 (Friday)

Maintenance Window: 9:00 PM – 10:00 PM IST

Region: Delhi/NCR & Mumbai

Expected Downtime: 0 minutes (all bucket operations will remain unaffected; however, a few users may experience intermittent access issues during the window)

Purpose:

At E2E Networks, we are committed to maintaining a secure, high-performance infrastructure. This upgrade is part of our continuous improvement strategy to enhance the stability, performance, and feature set of our Object Storage platform.

Impact During the Maintenance Window:

EOS operations from the MyAccount portal will be unavailable. Direct access via SDKs and clients will remain functional; however, a small number of users may experience brief interruptions when accessing buckets.

Recommendation:

We recommend planning your activities to accommodate this scheduled window.

We regret any inconvenience this may cause and sincerely appreciate your understanding, trust, and continued support of E2E Networks. For any questions or concerns, please feel free to raise a support ticket through the MyAccount portal or email us at cloud-platform@e2enetworks.com. Our platform team is here to help.

Best regards,

E2E Networks Limited

Dear Customer, We would like to inform you of a temporary storage degradation that recently affected workloads on the TIR platform. As part of a planned storage expansion, a rebalancing operation was triggered to redistribute data across the storage pool. While this process is essential to ensure the long-term scalability and performance of our infrastructure, it temporarily impacted the accessibility of certain storage workspaces. We first observed this behavior around 4:00 PM IST. During this period, you may have experienced slowness in operations such as workload creation or restarts, due to delayed access to the underlying storage. Current Status:

• We have not observed any further anomalies or degradation since 8:00 PM.
• All core platform services are stable.
• We continue to actively monitor the platform to detect and address any potential issues proactively.

If you notice any unexpected behavior or performance concerns, please don’t hesitate to raise a support ticket via the [MyAccount portal] so our team can assist you promptly. We appreciate your patience and understanding during this maintenance activity and remain committed to maintaining a high level of service reliability.