Dear Customer,

We would like to inform you that an upgrade activity is planned for the E2E Networks MyAccount Cloud Console on May 13, 2025.

Details of the activity:

Upgrade Date: 13th May 2025 (Tuesday)

Upgrade Window: 9:00 PM - 10:00 PM IST

Region: All (Delhi/NCR and Mumbai)

Downtime: 1 Hour

During this period, the MyAccount portal and APIs will undergo maintenance. However, all your existing nodes and services will continue to run without disruption.

Purpose: We at E2E Networks always pursue the best practices to keep our software and hardware stacks upgraded and patched to enhance performance and security and this activity is also planned as part of the same initiative. The upgrade will help us in improving and optimising the process and management of the Myaccount cloud console to serve our customers more efficiently.

Impact: During the maintenance activity, Myaccount and API-based operations will be temporarily unavailable. However, there will be no impact on existing customer resources such as nodes, appliances, or services that are already running and in working condition.

Recommendation: Please consider the scheduled maintenance and plan your activities accordingly.

We appreciate your patience and understanding.

For any queries, please contact cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.

Thank you,

E2E Networks Platform Team