Dear Customer,

We would like to inform you that an upgrade activity is planned for the E2E Networks Myaccount cloud console on February 5, 2024.

Details of the activity:

Upgrade Date: 5th February 2024 (Monday)

Upgrade Window: 9:00 PM - 10:00 PM IST

Region: All (Delhi/NCR and Mumbai)

Downtime: 30 Minutes

During this period, the MyAccount portal and APIs will undergo maintenance. However, all your existing nodes and services will continue to run without disruption.

Purpose:

The primary objective of this upgrade activity is to add Project-Based Access Control and Upgraded IAM features on MyAccount. For more details on these changes, please visit https://www.e2enetworks.com/blog/myaccount-to-introduce-project-based-access-control-and-upgraded-iam

Impact:

During the maintenance activity, Myaccount and API-based operations will be temporarily unavailable. However, there will be no impact on existing customer resources such as nodes, appliances, or services that are already running and in working condition.

Recommendation:

Please consider the scheduled maintenance and plan your activities accordingly.

We apologize for any inconvenience this may cause and appreciate your continued support.

For any queries, please contact cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.

Thank you,

E2E Networks Platform Team