Dear Customers,

This is to inform you that we have scheduled an upgrade activity for the E2E Networks Myaccount cloud console on the 7th of January 2024. The Details of the activity are shared below:

Upgrade Date: 7th January 2024(Sunday)

Upgrade Window: 1AM - 1.30AM

Region: All (Delhi/NCR and Mumbai)

Downtime: 30 Minutes (Only the MyAccount portal is under maintenance. All nodes and services will run without disruption)

Purpose:

We at E2E Networks always pursue the best practices to keep our software and hardware stacks upgraded and patched to enhance performance and security and this activity is also planned as part of the same initiative. The upgrade will help us in improving and optimising the process and management of the Myaccount cloud console to serve our customers more efficiently.

Impact:

During the maintenance activity, all the Myaccount and API based operations won't be available. However, there won't be any effect due to the maintenance on any of the existing customer resources like nodes/appliances/services which are already running and are in working condition.

Recommendation:

Please consider the above maintenance & plan your activities accordingly.

We regret the inconvenience caused to you in this regard & look forward to receiving your continued support.

If you have any queries regarding this, email cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.