Past Incidents

Dear Customer,

This is to inform you that we have scheduled an upgrade activity for MyAccount Volume (Block Storage) on the 21st of July 2023.

The Details of the Activity are shared below:

Upgrade Date: 21st of July 2023

Upgrade Window: 10 PM-1 AM

Region: All (Delhi/NCR and Mumbai)

Downtime: Nill

Purpose:

We at E2E Networks always pursue the best practices to keep our software and hardware stacks upgraded and patched to enhance performance and security. This activity is also planned as part of the same initiative. The maintenance would help us in improving and optimizing the management of the MyAccount Volume feature.

Impact:

During the maintenance activity, the MyAccount Volume operations like New Volume Creation, Attach, Detach, deletion, Snapshot and Scheduled Snapshot will be unavailable, however, the already attached volumes in use by the nodes will keep on working as it is.

Recommendation:

We request you consider the above maintenance & plan your activities accordingly.

We regret the inconvenience caused to you in this regard and look forward to receiving your continued support.

If you have any queries regarding this, email- cloud-platform@e2enetworks.com and our platform team will be happy to assist you.

Best Regards,

E2E Networks Ltd.

We are currently performing emergency maintenance on the MyAccount backend. We expect to be back up within 1 hour. We apologize for the inconvenience and appreciate your patience! If you require any assistance in managing the nodes/services, please reach out to us via email at cloud-platform@e2enetworks.com, providing the CRN number and the details of the affected node/service

We are notifying you about an upcoming upgrade to our backend stack, which will temporarily affect the availability of our Save Image services.

At E2E Networks, we constantly strive to enhance our services and provide you with the best user experience possible. To achieve this, we are upgrading our backend infrastructure to leverage the latest technologies and optimize system performance. These improvements will ensure a more robust and efficient platform for your image-related needs.

During this upgrade process, our Save Image services will be temporarily unavailable. This means that you will be unable to save images of the nodes. We understand the importance of this feature to our users and apologize for any inconvenience caused. However, we assure you that this upgrade is crucial for delivering a better overall service in the long run.

The estimated downtime for the Save Image services is from 23/06/2023 5.30 pm to 23/06/2023 6.00 pm. We will make every effort to complete the upgrade as quickly as possible and minimize the disruption to your workflow. Rest assured that all other functionalities of our platform will remain unaffected during this period, and you can continue to access and utilize them as usual.

We appreciate your understanding and patience during this transition. If you have any urgent inquiries or require further assistance, please do not hesitate to reach out to our support team at [cloud-platform@e2enetworks.com]. Our dedicated representatives will be happy to assist you.

Thank you for choosing E2E Networks. We value your continued support and look forward to serving you better with our upgraded services.