All systems are operational

Stickied Incidents

28th November 2025

Nodes Myaccount 3rd Generation offerings Backend Upgrade Activity [Delhi-NCR Region]

Dear Customer,

We would like to inform you that a rolling backend software upgrade for MyAccount 3rd Generation offerings has been scheduled as per the details below:

Maintenance Window: Daily between 10:00 PM – 11:00 PM

Date Range: Friday, 28th Nov 2025 to Sunday, 7th Dec 2025

Region: Delhi-NCR

Downtime: None

Purpose

At E2E Networks, we follow best practices to keep our platform updated, secure, and optimized. As part of this ongoing initiative, we will be performing backend software upgrades for:

  • MyAccount 3rd Generation Node Plans (e.g., C3, M3, SDC3, E1 Series)
  • DBaaS appliances
  • Volume (Block Storage)

These upgrades will be carried out in a phased manner during the specified maintenance window.

Impact

  • No downtime is expected.
  • All existing nodes, appliances, and volumes will continue to run normally.
  • During the daily maintenance window, users may experience brief I/O latency or momentary delays as background operations adjust.
  • All services will remain available throughout this activity.

Recommendation

No action is required from your side. However, we request you to plan your activities keeping the above maintenance window and date range in mind.

For any queries, please reach out to us at cloud-platform@e2enetworks.com. Our platform team will be happy to assist you.

We appreciate your understanding and continued support.

Best regards,

E2E Networks Ltd.

Past Incidents

19th February 2023

No incidents reported

18th February 2023

No incidents reported

17th February 2023

No incidents reported

16th February 2023

Issue in management and monitoring of nodes in Mumbai region

We have observed an issue with management and monitoring of nodes in Mumbai region.

Note: The existing active nodes aren't affected and will be functional.

Impact: Creating, Deleting and other actions on node (poweroff, start, save image etc) from myaccount portal will not be functional. You would have received unreachable alerts from our monitoring system which can be safely ignored as of now.

We have noticed this issue since 7 PM IST (16-Feb-2023). We have identified the issue and we are working with relevant team to fix it.

  • The reported issues has been fixed. Now the users can manage the node without any issues, monitoring of their compute node also started working

    Please reach out to cloud-platform@e2enetworks.com if you have any issues managing the node and with monitoring.

    • 15th February 2023

    No incidents reported

    14th February 2023

    No incidents reported

    13th February 2023

    No incidents reported

    12th February 2023

    No incidents reported

    11th February 2023

    No incidents reported

    10th February 2023

    No incidents reported

    9th February 2023

    No incidents reported

    8th February 2023

    No incidents reported

    7th February 2023

    No incidents reported

    6th February 2023

    No incidents reported

    5th February 2023

    No incidents reported

    4th February 2023

    No incidents reported

    3rd February 2023

    No incidents reported

    2nd February 2023

    No incidents reported

    1st February 2023

    No incidents reported

    31st January 2023

    No incidents reported

    30th January 2023

    No incidents reported

    29th January 2023

    No incidents reported

    28th January 2023

    No incidents reported

    27th January 2023

    No incidents reported

    26th January 2023

    No incidents reported

    25th January 2023

    No incidents reported

    24th January 2023

    No incidents reported

    23rd January 2023

    No incidents reported

    22nd January 2023

    No incidents reported

    21st January 2023

    No incidents reported

    19th January 2023

    Network Status Network reachability issue on one of our Subnet

    We have observed network reachability issue from few ISPs to one of our subnet which is 101.53.152.0/21 in our Delhi(NCR) region. Our Team has identified the issue and changed the Network Backbone.

    The issues was reported at 4.48 PM & resolved at 5.05 PM

    Please reach out to cloud-platform@e2enetworks.com if you have any issues reaching to our network.