Dear Customer,

We would like to inform you that a backend upgrade activity for MyAccount 3rd Generation offerings has been scheduled as per the details below:

Upgrade Date: 24th September 2025

Upgrade Window: 09:00 PM – 12:00 PM

Region: Delhi-NCR

Downtime: None

Purpose:

At E2E Networks, we are committed to following best practices to keep our software and hardware stacks updated and secure. This maintenance activity is part of that ongoing initiative and will help us enhance the performance and optimization of the MyAccount 3rd Generation offerings.

Impact:

During the maintenance window, operations such as creation, deletion, volume attach/detach, and manual/scheduled snapshots for 3rd Generation Node Plans (e.g., C3, M3, SDC3, E1 Series), DBaaS appliances, and Volume (Block Storage) will be temporarily unavailable. However, all existing nodes, appliances, and volumes that are already running will continue to function normally.

Recommendation:

We kindly request you to plan your activities accordingly, keeping the above maintenance window in mind. We regret any inconvenience this may cause and appreciate your continued support.

For any queries, please reach out to us at cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.

Best regards,

E2E Networks Ltd.