Dear Customer,

We would like to inform you about a scheduled maintenance activity on the TIR platform to enhance performance and reliability.

Maintenance Details:-

• Date: Thursday, 28th August 2025
• Time: 9:30 AM – 10:00 AM IST
• Platform: TIR
• Expected Downtime: Up to 30 minutes

Impact During the Maintenance Window: During this period, the following services will not be accessible:

• Model Endpoints (Inference)
• Nodes (Workspace and Datasets)
• Vector Database
• Pipelines
• TIR Console
• Access via SDKs and APIs will also be temporarily unavailable.

Purpose of the Upgrade: This maintenance is part of our ongoing efforts to ensure improved performance, stability, and reliability for your applications running on the TIR platform.

Recommendation: We recommend planning your activities to accommodate the scheduled downtime. At E2E Networks, we are committed to providing secure, reliable, and high-performance services.

For any questions or assistance, please raise a support ticket by emailing us at cloud-platform@e2enetworks.com.

Best regards,

E2E Networks Limited