15th March 2019

Network issue

Final RCA: The service was affected due to multiple fibre cut in our TCL NLD network during the mentioned period.

The main path was affected due to cable cut at 19.6km from Biora during the culvert work between Biora - Mau on major route (Jaipur - Dewas),

The secondary path was affected due to cable cut at 3.5KM from Dudu between Dudu - Ajmer on major route (Delhi - Gandhinagar) and the tertiary path was affected due to cable cut at 32km from Guna during joint location readiness PE between Guna-Binaganj on major route (Delhi-Bhopal).

The Service restored after splicing the fibre by the field team.

Resolved: The network issue is resolved. If you continue to experience problems, please open a ticket with our support team by sending an e-mail to support@e2enetworks.com

Incident: We are facing some intermittent network issue from our end. Our engineers are continuously looking onto the same.