Dear Customer,

We would like to inform you that a scheduled upgrade activity for the E2E Networks MyAccount Cloud Console and TIR Portal will take place on 9 June 2026 (Tuesday). The details of the maintenance activity are as follows:

Maintenance Date: 9 June 2026 (Tuesday)

Maintenance Window: 6:30 AM IST – 6:40 AM IST

Region: All Regions (Delhi-NCR & Chennai)

Expected Downtime: 10 Minutes

Affected Services:

• MyAccount Cloud Console: https://myaccount.e2enetworks.com/
• TIR Portal: https://tir.e2enetworks.com/

During the maintenance window, the MyAccount Cloud Console, TIR Portal, and their associated API operations will be temporarily unavailable. All existing customer nodes, workloads, applications, and running services will continue to operate normally without any disruption.

Purpose of Maintenance

At E2E Networks, we continuously follow industry best practices to keep our software and infrastructure updated with the latest enhancements and security patches. This upgrade activity is part of our ongoing efforts to improve platform performance, security, reliability, and operational efficiency. The maintenance will help us further optimize the management and delivery of our cloud services.

Impact

During the maintenance window:

• Access to the MyAccount Cloud Console and TIR Portal will be unavailable.
• API operations related to these portals will not be accessible.
• Existing customer resources, including running virtual machines, appliances, applications, and services, will remain unaffected and continue to function normally.

Recommendation

We request that you plan your activities accordingly and avoid performing any portal-related operations during the maintenance window.

We regret any inconvenience this may cause and appreciate your understanding and continued support.

If you have any questions or require assistance, please contact us at cloud-platform@e2enetworks.com, and our Platform Team will be happy to assist you.

Regards,

E2E Networks Limited