Dear Customer,

We have scheduled an upgrade activity for our backend software stack version for the E2E Networks Myaccount cloud console on the 3rd of April 2024.

The Details of the activity are shared below:

Upgrade Date: 3rd April 2024

Upgrade Window: 10 PM - 11:30 PM

Region: All (Delhi/NCR, Delhi/NCR-2 and Mumbai)

Downtime: 30 minutes

Purpose:

We at E2E Networks always pursue the best practices to keep our software and hardware stacks upgraded and patched to enhance performance and security and this activity is also planned as part of the same initiative. The upgrade will help us in fixing the identified bugs and in improving and optimizing the process of the Myaccount cloud console also allow us to launch and provide more new products and features to serve our customers more efficiently.

Impact:

During the maintenance activity, the Myaccount based operations like creation of any type of new nodes, image saving, volumes and appliances and any type of action on existing nodes like stop/start/deletion of nodes, deletion of saved images, attaching/detaching of volumes, redeployment of existing appliances etc. will be affected during the period of maintenance. The operations mentioned above available via APIs will also be affected during maintenance. However, there won't be any effect due to the maintenance on any of the existing customer nodes/appliances/services which are already running and are in working condition.

Recommendation:

We request you consider the above maintenance & plan your activities accordingly.

We regret the inconvenience caused to you in this regard & look forward to receiving your continued support.

If you have any queries regarding this, you may write an email to cloud-platform@e2enetworks.com and our platform team will be happy to assist you.