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Stickied Incidents

4th May 2026

Dashboard Scheduled Maintenance for E2E Networks MyAccount Cloud Console – 4th May 2026

Dear Customer,

We would like to inform you that a scheduled upgrade activity for the E2E Networks MyAccount Cloud will take place on 4th May 2026 (Monday). The details of the activity are as follows:

Upgrade Date: 4th May 2026 (Monday)

Upgrade Window: 10:00 PM – 10:10 PM

Region: All (Delhi-NCR & Chennai)

Downtime: 10 minutes (Only the MyAccount portal and all its API operations will be under maintenance. All existing nodes, workload and services will continue to operate without disruption.)

Purpose:

We at E2E Networks always pursue the best practices to keep our software and hardware stacks upgraded and patched to enhance performance and security

and this activity is also planned as part of the same initiative. The upgrade will help us in improving and optimising the process and management of the Myaccount Cloud to serve our customers more efficiently.

Impact:

During the maintenance activity, the Myaccount portal and its API operations won't be available.

However, there won't be any effect due to the maintenance on any of the existing customer resources like nodes/appliances/services, which are already running and are in working condition.

Recommendation:

Please consider the above maintenance & plan your activities accordingly.

We regret the inconvenience caused to you in this regard & look forward to receiving your continued support.

If you have any queries regarding this, email cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.

Best Regards,

E2E Cloud Platform Team

Past Incidents

17th June 2023

No incidents reported

16th June 2023

No incidents reported

15th June 2023

No incidents reported

14th June 2023

No incidents reported

13th June 2023

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12th June 2023

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11th June 2023

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10th June 2023

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9th June 2023

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8th June 2023

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7th June 2023

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6th June 2023

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5th June 2023

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4th June 2023

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3rd June 2023

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2nd June 2023

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1st June 2023

No incidents reported

31st May 2023

No incidents reported

30th May 2023

Security Group Feature Launch on MyAccount Cloud Platform

We are pleased to announce that the Security Groups feature will be available on the MyAccount cloud platform from 05-06-2023.

Security groups will provide security to cloud node resources. They will help to control inbound and outbound traffic and allow users to specify who can access resources.

The Security Groups will contain a set of rules that indicate the source IP addresses, port numbers, and protocols to be allowed in order to access a resource. They can control access to and from MyAccount cloud nodes, restrict traffic from certain IP addresses, and even limit access to certain applications or services within the MyAccount cloud. Security Groups are a crucial tool for protecting the security of your MyAccount cloud setups and resources.

You can check our documentation for the usage and management of Security Groups at https://docs.e2enetworks.com/networking/security_groups.html

As of now OS based firewall utility services like iptables, ufw, firewall in linux, and Windows Firewall in Windows nodes are used by the users to control inbound and outbound traffic.

However, with the Security Groups feature in place, the tedious process of configuring and managing these OS-based firewall services will no longer be needed.

You can secure your nodes along with services and applications running on them more easily and effectively with the Security Groups.

The OS-based firewall utility services might already be running on all your existing nodes and their rules might conflict with the Security Group rules which may cause an adverse effect. We recommend stopping such firewall utility services on your nodes and using only Security Groups to avoid any undesirable effects.

However, the default Security Group attached to all your nodes is configured with rules to allow all inbound and outbound traffic for all protocols like TCP, UDP, ICMP etc, you can modify the rules or detach the default Security Group and attach a new one created with a custom set of rules as per your requirements at any point of time.

Note: Our monitoring service uses TCP port 10050 and CDP Backups services use TCP port 1167. Please make sure that Inbound rules to allow these 2 ports are added in your custom-created Security Groups to ensure the uninterrupted working of monitoring and CDP Backups of your nodes.

If you have any queries regarding this, you may write an email to cloud-platform@e2enetworks.com and we will be happy to discuss and answer your queries.

29th May 2023

No incidents reported

28th May 2023

No incidents reported

27th May 2023

No incidents reported

26th May 2023

No incidents reported

25th May 2023

No incidents reported

24th May 2023

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23rd May 2023

No incidents reported

22nd May 2023

No incidents reported

21st May 2023

No incidents reported

20th May 2023

No incidents reported

19th May 2023

No incidents reported