All systems are operational

Stickied Incidents

23rd August 2026

Scheduled Maintenance for Backend Software Stack Upgrade – E2E Networks Object Storage (EOS)

Dear Customers,

We would like to inform you of a scheduled maintenance activity involving a backend software stack upgrade for E2E Networks Object Storage (EOS). This upgrade is planned for 24th August 2026 (Monday) between 8:00 PM and 9:00 PM IST, affecting services in our Delhi/NCR regions.

Details of the Activity

  • Maintenance Date : 24th August 2026 (Monday)

  • Maintenance Window: 8:00 PM – 9:00 PM IST

  • Region: Delhi/NCR

  • Expected Downtime: 0 minutes (all bucket operations will remain unaffected; however, a few users may experience intermittent access issues during the window)

Purpose:

At E2E Networks, we are committed to maintaining a secure, high-performance infrastructure. This upgrade is part of our continuous improvement strategy to enhance the stability, performance, and feature set of our Object Storage platform.

Impact During the Maintenance Window:

EOS operations from the MyAccount portal will be unavailable. Direct access via SDKs and clients will remain functional; however, a small number of users may experience brief interruptions when accessing buckets.

Recommendation:

We recommend planning your activities to accommodate this scheduled window.

We regret any inconvenience this may cause and sincerely appreciate your understanding, trust, and continued support of E2E Networks. For any questions or concerns, please feel free to raise a support ticket through the MyAccount portal or email us at cloud-platform@e2enetworks.com. Our platform team is here to help.

Best regards,

E2E Networks Limited

Past Incidents

14th June 2022

Elastic Object Storage (EOS) EOS name resolution issue

We are observing an issue in our EOS name resolution. This led to errors in accessing the buckets and objects intermittently.

We are troubleshooting and working on fixing the issue on priority.

We will keep you posted on this with further updates.

  • The issue is now rectified and the name resolution is working fine for buckets and objects.

    Please do write to us at cloud-platform@e2enetworks.com if you have any further issues or queries related to this.

    • 13th June 2022

    No incidents reported

    12th June 2022

    No incidents reported

    11th June 2022

    No incidents reported

    10th June 2022

    No incidents reported

    9th June 2022

    No incidents reported

    8th June 2022

    No incidents reported

    7th June 2022

    No incidents reported

    6th June 2022

    No incidents reported

    5th June 2022

    No incidents reported

    4th June 2022

    No incidents reported

    3rd June 2022

    No incidents reported

    2nd June 2022

    No incidents reported

    1st June 2022

    No incidents reported

    31st May 2022

    No incidents reported

    30th May 2022

    No incidents reported

    29th May 2022

    No incidents reported

    28th May 2022

    No incidents reported

    27th May 2022

    No incidents reported

    26th May 2022

    Network Status Network Reachability Issue for NCR region

    We are observing and also reported network reachability issue in our Delhi(NCR) region zone. We are investigating it currently and will keep you posted on further findings.

  • The network is stable and no reachability or drops are being observed now. We are keeping a close watch over it and we'll keep on posted with further updates.

    • 25th May 2022

    Elastic Object Storage (EOS) EOS name resolution issue

    We are observing an issue in our EOS name resolution. This led to errors in accessing the buckets and objects intermittently.

    We are troubleshooting and working on fixing the issue on priority.

    We will keep you posted on this with further updates.

  • The issue is now rectified and the name resolution is working fine for buckets and objects.

    Please do write to us at cloud-platform@e2enetworks.com if you have any further issues or queries related to this.

    • 24th May 2022

    No incidents reported

    23rd May 2022

    No incidents reported

    22nd May 2022

    No incidents reported

    21st May 2022

    No incidents reported

    20th May 2022

    No incidents reported

    19th May 2022

    No incidents reported

    18th May 2022

    No incidents reported

    17th May 2022

    No incidents reported

    16th May 2022

    Billing Payment Issue

    Due to some technical issues, there are payment failures being reported while making payment into virtual accounts. You are requested to make payment through “pay now” using alternative payment methods like debit/credit card etc.

    Please make the payment using the payment methods mentioned at link https://www.e2enetworks.com/help/knowledge-base/e2e-networks-payment-options/.

    Please feel free to contact us at +91-11-4084-4964 or email at billing-support@e2enetworks.com for any billing and payments related issue.