All systems are operational

Stickied Incidents

4th May 2026

Dashboard Scheduled Maintenance for E2E Networks MyAccount Cloud Console – 4th May 2026

Dear Customer,

We would like to inform you that a scheduled upgrade activity for the E2E Networks MyAccount Cloud will take place on 4th May 2026 (Monday). The details of the activity are as follows:

Upgrade Date: 4th May 2026 (Monday)

Upgrade Window: 10:00 PM – 10:10 PM

Region: All (Delhi-NCR & Chennai)

Downtime: 10 minutes (Only the MyAccount portal and all its API operations will be under maintenance. All existing nodes, workload and services will continue to operate without disruption.)

Purpose:

We at E2E Networks always pursue the best practices to keep our software and hardware stacks upgraded and patched to enhance performance and security

and this activity is also planned as part of the same initiative. The upgrade will help us in improving and optimising the process and management of the Myaccount Cloud to serve our customers more efficiently.

Impact:

During the maintenance activity, the Myaccount portal and its API operations won't be available.

However, there won't be any effect due to the maintenance on any of the existing customer resources like nodes/appliances/services, which are already running and are in working condition.

Recommendation:

Please consider the above maintenance & plan your activities accordingly.

We regret the inconvenience caused to you in this regard & look forward to receiving your continued support.

If you have any queries regarding this, email cloud-platform@e2enetworks.com, and our platform team will be happy to assist you.

Best Regards,

E2E Cloud Platform Team

Past Incidents

26th May 2022

No incidents reported

25th May 2022

Elastic Object Storage (EOS) EOS name resolution issue

We are observing an issue in our EOS name resolution. This led to errors in accessing the buckets and objects intermittently.

We are troubleshooting and working on fixing the issue on priority.

We will keep you posted on this with further updates.

  • The issue is now rectified and the name resolution is working fine for buckets and objects.

    Please do write to us at cloud-platform@e2enetworks.com if you have any further issues or queries related to this.

    • 24th May 2022

    No incidents reported

    23rd May 2022

    No incidents reported

    22nd May 2022

    No incidents reported

    21st May 2022

    No incidents reported

    20th May 2022

    No incidents reported

    19th May 2022

    No incidents reported

    18th May 2022

    No incidents reported

    17th May 2022

    No incidents reported

    16th May 2022

    Billing Payment Issue

    Due to some technical issues, there are payment failures being reported while making payment into virtual accounts. You are requested to make payment through “pay now” using alternative payment methods like debit/credit card etc.

    Please make the payment using the payment methods mentioned at link https://www.e2enetworks.com/help/knowledge-base/e2e-networks-payment-options/.

    Please feel free to contact us at +91-11-4084-4964 or email at billing-support@e2enetworks.com for any billing and payments related issue.

    15th May 2022

    No incidents reported

    14th May 2022

    No incidents reported

    13th May 2022

    No incidents reported

    12th May 2022

    No incidents reported

    11th May 2022

    No incidents reported

    10th May 2022

    Network Status Non-Impacting Network Maintenance Activity

    This is to inform you about a scheduled network maintenance activity in our network.

    The details of the activity are given below for your reference.

    Maintenance Date: 10th May 2022

    Maintenance Window: 0130 hsr to 0530 hsr IST

    Location: IDC1 Noida

    Downtime: NIL

    Impact: There will be spike in the latency and the live sessions may be reinitiate once while performing the activity.

    We request you to take the above maintenance into consideration & plan your activities accordingly.

  • The Non-Impacting Network Maintenance Activity has been completed successfully. Kindly let us know on cloud-platform@e2enetworks.com if you are facing any issues relating to the maintenance

    • 9th May 2022

    No incidents reported

    8th May 2022

    No incidents reported

    7th May 2022

    No incidents reported

    6th May 2022

    No incidents reported

    5th May 2022

    No incidents reported

    4th May 2022

    No incidents reported

    3rd May 2022

    No incidents reported

    2nd May 2022

    No incidents reported

    1st May 2022

    No incidents reported

    30th April 2022

    No incidents reported

    29th April 2022

    No incidents reported

    28th April 2022

    No incidents reported

    27th April 2022

    No incidents reported