All systems are operational

Stickied Incidents

22nd June 2026

Scheduled Maintenance Notification: E2E Networks MyAccount Cloud Console – 23 June 2026

Dear Customer,

We would like to inform you of a scheduled upgrade to the E2E Networks MyAccount Cloud platform. This maintenance is part of our ongoing efforts to enhance platform performance, reliability, and security through regular software and infrastructure updates.

Maintenance Details

Date: 23 June 2026 (Tuesday)

Time: 10:00 PM to 10:10 PM IST

Maintenance Window: 10 Minutes

Affected Region: Delhi-NCR

Expected Impact

During the maintenance window, resources hosted in the Delhi-NCR region will not be manageable through the MyAccount portal or APIs. Operations such as provisioning, power management, snapshots, backups, and other management actions for Delhi-NCR resources may be temporarily unavailable.

However, all existing workloads and services in the Delhi-NCR region will continue to run normally without interruption. Resources hosted in the Chennai region will remain fully operational and manageable, and all MyAccount portal and API operations related to Chennai resources will function normally throughout the maintenance period.

Recommendation

We recommend planning any management activities for Delhi-NCR resources outside the maintenance window to avoid any inconvenience.

We apologize for any inconvenience this may cause and appreciate your understanding and continued support. Should you have any questions or require assistance, please contact our Cloud Platform Team at cloud-platform@e2enetworks.com.

Best regards,

E2E Cloud Platform Team

Past Incidents

3rd August 2021

No incidents reported

2nd August 2021

No incidents reported

1st August 2021

No incidents reported

31st July 2021

No incidents reported

30th July 2021

Partial Network Outage - Resolved
  1. INCIDENT DETAILS:

A. Observations The E2E’s monitoring team received lots of servers unreachable alerts.

B. Immediate Actions Taken ( * ) • What action we have taken to identify the reported issue? Monitoring team immediately checked the alerts detail and identify that the issue with the selected pools. Therefore they immediately reported the issue to the network team. Network team verify all switches status and logs and did not find any internal issue in the network and reported the same issue to ISP team.

  1. ANALYSIS & ROOT CAUSE: ISP Team confirmed they are observing drop in the traffic and checking it further. They identify the issue with one of the ISP and opened a ticket with them. The identified ISP team confirmed the internal outage from their side.

  2. Actions Taken to Resolve the Issue: ISP have suspended / blocked the network in the network therefore all the started to respond normally once ISP took the action from their end.

Partial Network Outage

The relevant server traffic which was causing high DDoS attack on the network was suspended by the ISP.

Partial Network Outage

There was an high incoming DDoS traffic alert observed in ISP level.

29th July 2021

No incidents reported

28th July 2021

No incidents reported

27th July 2021

Maintenance activity on myaccount portal

Maintenance activity is completed. Myaccount is operational now. In case of any issue, please reach out to our cloud team by sending an email to cloud-platform@e2enetworks.com

We are performing an emergency maintenance activity in backend starting from 10:00 PM to 11:00 PM dated 27th June 2021

Myaccount based operations like creation of new nodes/appliances, stop/start of nodes etc. will be affected during the period of maintenance. However, there won't be any affect on any of the existing customer servers/appliances/services. Thank you for your understanding.

26th July 2021

No incidents reported

25th July 2021

No incidents reported

24th July 2021

No incidents reported

23rd July 2021

No incidents reported

22nd July 2021

No incidents reported

21st July 2021

No incidents reported

20th July 2021

No incidents reported

19th July 2021

No incidents reported

18th July 2021

No incidents reported

17th July 2021

No incidents reported

16th July 2021

No incidents reported

15th July 2021

No incidents reported

14th July 2021

No incidents reported

13th July 2021

No incidents reported

12th July 2021

No incidents reported

11th July 2021

No incidents reported

10th July 2021

No incidents reported

9th July 2021

No incidents reported

8th July 2021

No incidents reported

7th July 2021

No incidents reported

6th July 2021

No incidents reported

5th July 2021

No incidents reported