Past Incidents

We are currently experiencing degradation on a few nodes. Our engineering team is actively working to identify the root cause and restore full performance.

We will share further updates as soon as more information is available. Next update by 10:30 PM IST.

Thank you for your patience.

Dear Customer,

We would like to inform you about a scheduled maintenance activity on the TIR platform to enhance performance and reliability.

Maintenance Details:-

• Date: Thursday, 28th August 2025
• Time: 9:30 AM – 10:00 AM IST
• Platform: TIR
• Expected Downtime: Up to 30 minutes

Impact During the Maintenance Window: During this period, the following services will not be accessible:

• Model Endpoints (Inference)
• Nodes (Workspace and Datasets)
• Vector Database
• Pipelines
• TIR Console
• Access via SDKs and APIs will also be temporarily unavailable.

Purpose of the Upgrade: This maintenance is part of our ongoing efforts to ensure improved performance, stability, and reliability for your applications running on the TIR platform.

Recommendation: We recommend planning your activities to accommodate the scheduled downtime. At E2E Networks, we are committed to providing secure, reliable, and high-performance services.

For any questions or assistance, please raise a support ticket by emailing us at cloud-platform@e2enetworks.com.

Best regards,

E2E Networks Limited

We are pleased to inform you that the backend software stack upgrade for TIR Persistent Storage has been successfully completed. The scheduled maintenance window is now closed.

TIR operations are fully restored and accessible via both the TIR portal.

Thank you for your patience and continued trust in E2E Networks.

Best regards, E2E Networks Limited

Dear Customer,

We would like to inform you about a scheduled maintenance activity related to a backend software stack upgrade for TIR Persistent Storage, which includes:

Node: Workspace and Dataset – Disk

Inference: Model Cache Storage – Local Drive

VectorDB: Disk

This upgrade is planned for 1st August 2025 (Friday) between 9:30 AM and 9:40 AM IST, affecting services of the TIR platform. Maintenance Details:

Date:- Friday, 1st August 2025

Time:- 9:30 AM – 9:40 AM IST

Platform:- TIR

Expected Downtime:- No downtime expected.

Purpose:

At E2E Networks, we are committed to continuously improving our infrastructure to ensure enhanced security, performance, and reliability. This upgrade is part of our ongoing efforts to provide a robust and high-performing TIR platform. Impact During the Maintenance Window The TIR platform console will be unavailable. Direct access via SDKs and clients will remain functional.

Recommendation:

We recommend planning your activities to accommodate this scheduled window. We regret any inconvenience this may cause and sincerely appreciate your understanding, trust, and continued support of E2E Networks. For any questions or concerns, please feel free to raise a support ticket by sending an email to us at cloud-platform@e2enetworks.com. Our platform team is here to help.

Best regards,

E2E Networks Limited

We are pleased to inform you that the backend software stack upgrade for E2E Networks Object Storage (EOS) has been successfully completed. The scheduled maintenance window is now closed.

EOS operations are fully restored and accessible via both the MyAccount portal and TIR interface.

Thank you for your patience and continued trust in E2E Networks.

Best regards, E2E Networks Limited

We would like to inform you of a scheduled maintenance activity involving a backend software stack upgrade for E2E Networks Object Storage (EOS). This upgrade is planned for 25th July 2025 (Friday) between 9:00 PM and 10:00 PM IST, affecting services in our Delhi/NCR and Mumbai regions.

Details of the Activity

Maintenance Date: 25th July 2025 (Friday)

Maintenance Window: 9:00 PM – 10:00 PM IST

Region: Delhi/NCR & Mumbai

Expected Downtime: 0 minutes (all bucket operations will remain unaffected; however, a few users may experience intermittent access issues during the window)

Purpose:

At E2E Networks, we are committed to maintaining a secure, high-performance infrastructure. This upgrade is part of our continuous improvement strategy to enhance the stability, performance, and feature set of our Object Storage platform.

Impact During the Maintenance Window:

EOS operations from the MyAccount portal will be unavailable. Direct access via SDKs and clients will remain functional; however, a small number of users may experience brief interruptions when accessing buckets.

Recommendation:

We recommend planning your activities to accommodate this scheduled window.

We regret any inconvenience this may cause and sincerely appreciate your understanding, trust, and continued support of E2E Networks. For any questions or concerns, please feel free to raise a support ticket through the MyAccount portal or email us at cloud-platform@e2enetworks.com. Our platform team is here to help.

Best regards,

E2E Networks Limited